As a planning authority manager or service lead I need to monitor the volume and types of applications coming in and being handled so that I can understand workload levels, plan staff resources, manage case distribution, and maintain service performance.
- Priority
- high
- Status
- proposed
- Themes
- statistics
- Actors
- planning-authority-manager, service-lead
- Source
- ps1-ps2
Justification
Justification just-0014
Recording `application-types` on each planning application lets managers and analysts segment volumes and outcomes by the type of application submitted, supporting workload planning and essential services tracking.
Satisfaction: full; Confidence: high
Satisfied by:
See complete justification record: just-0014