As a planning service manager, I need to monitor the volume and types of applications received and being handled, including those awaiting a decision, so that I can understand workload levels, plan staff resources and maintain service performance.
- Priority
- high
- Status
- proposed
- Themes
- statistics
- Actors
- planning-service-manager
- Source
- ps1-ps2, other
- Next step
- review
Justification
Justification just-0070
Recording `application-types` lets planning service managers group application volumes by type, supporting workload planning. Application type alone does not establish which applications are awaiting a decision. The outstanding-caseload aspect of need-ps-001 also requires application-state and timing evidence, so this justification provides partial coverage.
Satisfaction: partial; Confidence: high
Satisfied by:
See complete justification record: just-0070