As a planning service manager, I need to monitor the number and outcomes of applications decided over time so that I can understand throughput, manage workload and maintain service performance.
- Priority
- high
- Status
- proposed
- Themes
- decision, monitoring
- Actors
- planning-service-manager
- Source
- ps1-ps2
- Variations
- dd-need-031, dd-need-013
Justification
Justification just-0008
Capturing the decision outcome and the date it was made enables managers and analysts to count how many applications are decided in a period and whether they are granted or refused, supporting throughput and success-rate tracking.
Satisfaction: full; Confidence: medium
Satisfied by:
All of:
See complete justification record: just-0008